Privacy Policy.

The following policy outlines how we treat your personal data and how you can contact us about it.

Introduction

Accepty is a trading style of Accepty Technology Ltd ("we" or "us"). We are authorised and regulated by the Financial Conduct Authority (FRN: 839295). Accepty Technology Ltd is a company registered in England & Wales at Unity House Hercules Park, Birdhall Lane, Cheadle Hulme, Stockport, United Kingdom, SK3 0UX.

We provide technology to businesses that enables the request and receipt of eligibility-checked, guaranteed APR credit product quotations from leading credit providers. This consists of an online service for individuals seeking credit, whereby we collect and process an individual's loan application information, communicate the credit options available from our panel of credit providers, and, at the individual's request, take steps to introduce that individual to the most appropriate credit provider or any other credit provider available on our panel.

It is as important to us, just as it is to you, that any personal information about you that is provided to us is treated securely and confidentially. This notice sets out what information we use and how we use it.

By your ‘information’ we mean any information linked to you or anyone associated with you that you or any third party provides to us, which may or may not be personally identifying.

How we collect information

We collect information in the following ways:

  • When you make a credit application on one of our websites or apps or on a website or app belonging to a business that uses our technology.
  • When you contact us via email, phone or otherwise.
  • When you access one of our websites (see our Cookie Policy).
  • When you grant us access to read your bank/building society/other financial account information or when you grant a business that uses our technology to do the same and shares that information with us as part of your credit application.

To enable you to grant us access to read your financial account information, we work with Consents.online Limited who are authorised by the Financial Conduct Authority (reference number: 792642) as an Account Information Services Provider to provide Open Banking services. Should you make a credit application via a business that uses our technology, they may use a different Open Banking service provider to enable you to grant them access to read your financial account information, which may be shared with us when you make a credit application.

What information we use

We will use only information required to compile an application to request credit quotations from our partnered lenders. This will be some or all of the information provided to us during your credit application, specifically:

  • Identity information - information about who you are.
  • Contact information - information about how to contact you.
  • Employment information - information about your occupation.
  • General information - other information about you that is relevant to a credit application.
  • Financial account information - information about your bank/building society/other financial accounts and transactions for the past 180 days.
  • Technical information - information about the device you use to make a credit application.
Using and disclosing your information

We may process your data in the ways described below:

Securing your information

Information exchange between 3rd parties and Accepty, and Accepty and our partnered lenders is secured using using HTTP over SSL/TLS to protect the privacy and integrity of the information.

Maintaining your information

With the exception of your name, email, contact number, or address - none of which we store - information from your application and the subsequent management of the account will be maintained on both our secure accounting systems and central databases indefinitely. These systems and databases are located remotely within the EEA. We do not pass information outside of the EEA.

Email information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

Review, correction and deletion of information

You have a right to request copies of any records we hold on you. You may also request that we correct and delete any records we hold on you insofar as we are permitted to do so by law. You can request this by email our Data Protection Officer at hello@accepty.co.uk. We will respond to your request as soon as possible, but no later than one month from receiving it.

You should know in advance, because we do not hold personally identifiable information, it will not be possible to match any information that we do hold to you.

Giving feedback or making a complaint

Listening to your views helps us do what we do better. If you have any feedback, please email us hello@accepty.co.uk.

If we do get something wrong we want to know about it so we can put it right. We treat complaints seriously. If you have a complaint please contact us by writing to our Complaint Department, at the address below or via e-mail hello@accepty.co.uk.

Changes to our privacy notice

Any changes we may make to this privacy notice in the future will be posted on this page.

Contacting us

Email us at hello@accepty.co.uk or write to us at Accepty Technology Limited, Unity House, Bird Hall Lane, Hercules Park, Stockport, Cheshire, SK3 0UX.